Complaints

Complaint Procedures
At Sandra D. Glazier P.C. we are committed to providing exceptional legal services in estate planning, estate and trust administration, probate litigation, and domestic and family law matters. If you have concerns or are dissatisfied with our service, we encourage you to share your feedback.

  1. Initial Contact: Please address your complaint directly with your attorney. Many concerns can be resolved through open communication.
  2. Formal Complaint: If the issue remains unresolved, you may submit a formal complaint in writing to our office, detailing the nature of your concern.
  3. Fee Disputes: If you have any questions or concerns regarding a bill or invoice, please notify your attorney within 20 days to avoid the fee becoming an account stated.
  4. Review Process: Our team will thoroughly review your complaint and typically respond within 10 business days.

Your satisfaction is our priority, and we are committed to resolving any issues promptly and professionally.